Homeowners visit your website at 9 PM on a Sunday. They want to know if you service their zip code, what you charge for a house wash, and whether you are booked next week. If nobody answers, they click the next company on Google.
An AI receptionist is a chat widget trained on your business—services, service area, hours, and FAQs—so visitors get instant answers and you get a lead in your CRM.
What it is good at
- Answering repeat questions: pricing basics, areas served, insurance, availability
- Collecting name, phone, email, and job details before you call back
- Staying polite and on-brand when you are on a ladder or driving between stops
- Working 24/7 on Pro and Agency plans with AI credits
What it is not
It does not replace emergency dispatch, complex commercial bids, or angry customer recovery. Those need a human.
It should not make up prices you never configured. SpringOS grounds answers in your receptionist settings, website content, and uploaded pricing—scoped to your company only, not other tenants.
How to set it up in SpringOS
- Open Settings → AI Receptionist and fill in services, service area, and hours
- Add FAQs for the questions you hear every week
- Optional: import your website or upload a pricing screenshot to sync knowledge
- Embed the receptionist widget on your site alongside your quote form
Best results
Start with ten real FAQs from your inbox. Update the profile when you change minimums or add a new service. Review new leads in Messages each morning so nothing sits overnight.
Used well, the receptionist filters tire-kickers and surfaces serious buyers—you spend phone time on jobs worth taking.