Webhooks

Webhooks POST JSON payloads to your HTTPS endpoints when events occur. Configure them in Settings → Integrations (or Enterprise → Integrations). Pro includes 2 endpoints; Agency and Enterprise are unlimited.

Event types

• customer.created — When a new customer is added to your CRM.
• customer.updated — When customer details change.
• contact_message.created — When a website contact form submission arrives.
• lead.created — When a new lead arrives from the quote widget or contact form.
• estimate.created — When a new estimate is created.
• estimate.accepted — When a customer accepts an estimate via the public link.
• estimate.declined — When a customer declines an estimate via the public link.
• estimate.deposit_paid — When a customer pays a deposit after accepting an estimate.
• job.created — When a new job is scheduled.
• job.completed — When a job is marked completed.
• subscriber.created — When a new subscriber completes signup under your reseller account.
• subscriber.plan_changed — When a subscriber changes plans.
• subscriber.cancelled — When a subscriber subscription is cancelled or expires.
• credit.purchased — When a subscriber purchases credits through your Connect account.
• billing.seat_usage — When active post-trial seat counts change for metering.
• billing.credit_cogs — When platform COGS is metered to your account for a credit purchase.

Verification

Each endpoint receives a signing secret at creation. Verify the X-SpringOS-Signature header using HMAC-SHA256 before trusting the payload.

Delivery

• Endpoints must use HTTPS.
• Failed deliveries are logged in the integrations UI.
• Use the test button to send a sample payload after setup.