SpringOS
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Features

Included

Support Tickets

Open and manage in-app support conversations with the SpringOS team.

Want the marketing overview? Read about Support Tickets on Features →

For a product overview, see /features/support-tickets. This guide covers getting help from inside the app.

Open a ticket

  1. Go to Settings → Support Tickets (visible on active plans for owners and managers).
  2. Click New ticket, describe your issue, and submit.
  3. Replies appear in the ticket thread. You'll see unread counts under Messages.

Response priority

Business Platform includes priority support.

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